Storymonk values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, use our services, or interact with us in any form.
By using our Site or Services, you consent to the collection and use of information as described in this Policy.
2. Information We Collect
We collect the following types of information:
(a) Personal Information:
Full name, email address, phone number, mailing address
Billing and payment details
Account login details (if you create one)
Identification information (for contracts or rights transfers)
(b) Non-Personal/Technical Information:
Browser type, device details, IP address, and operating system
Usage data (pages visited, time spent, click behaviour)
Cookies and analytics data (via tools like Google Analytics)
(c) Content Data:
Manuscripts, stories, drafts, or creative submissions shared for ghostwriting, editing, or publishing services.
3. How We Use Your Information
We may use your data to:
Deliver and manage services (ghostwriting, editing, publishing, distribution)
Communicate with you regarding your projects, updates, or support.
Process transactions, invoices, and payment records
Improve website performance and user experience.
Send promotional or informational emails (only if you consent)
Comply with legal obligations and resolve disputes.
4. How We Protect Your Data
We implement administrative, technical, and physical safeguards to protect your information from unauthorised access, disclosure, alteration, or destruction. Your data is stored on secure servers and is only accessible by authorised personnel.
5. Sharing & Disclosure
We do not sell or rent your personal data. We may share information only with:
Service providers (payment processors, distribution platforms)
Legal authorities, when required by law
Affiliates and partners are strictly for service-related functions.
6. International Data Transfer
As Storymonk operates globally, your information may be transferred to servers located outside India. Such transfers comply with applicable data protection laws, and we ensure adequate safeguards are in place.
7. Cookies & Tracking
We use cookies and similar technologies for analytics, remembering preferences, and improving user experience. You can disable cookies via your browser settings, though some features may not function properly.
8. Your Rights
You may:
Access, correct, or delete your personal data
Withdraw consent for marketing communications.
Request data portability
Complain with relevant data authorities (as per GDPR, if applicable)